Pool & Spa Services Management

In fifteen minutes, you will see why this tool is so significant to your business growth and management strategy. AquaRoutes positions you to best serve and retain your customers for years to come.

Send your information to us via the form below, and we’ll schedule a personal overview meeting.  Thanks for your interest.

PRIVACY STATEMENT

Your privacy is important to us. This privacy statement explains the personal data AquaRoutes LLC (AquaRoutes) processes, how AquaRoutes processes it and for what purposes.

AquaRoutes offers a web-based application which can be accessed via a browser or via our mobile application that, depending on which product you select, exists to automate the management of your pool and spa customer information, route management, invoice generation to 3^rd party accounting software and other management processes. References to AquaRoutes services in this statement include AquaRoutes web application, mobile application and any for-fee development services performed by AquaRoutes for you, our client.  This statement applies to the interactions AquaRoutes has with you and the AquaRoutes services previously mentioned.

Personal Data We Collect
The only data that AquaRoutes collects data from you, through our interactions with you and through our web application. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our services. The data we collect depends on the context of your interactions with AquaRoutes and the choices you make, including your privacy settings and the services and features you use.

You have choices when it comes to the technology you use and the data you share.  Our services require some personal data to provide you with a service. If you choose not to provide data required to provide you with a service or feature, you cannot use that service or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing service you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.  In particular, we use data to:

• Provide our services, which includes updating, securing, and troubleshooting, as well as providing support. It may also include sharing data, when it is required to provide the service or carry out the transactions you request.
• Improve and develop our services.
• Personalize our services and make recommendations.
• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.

In carrying out these purposes, we combine data we may collect from different contexts (for example, from your use of two AquaRoutes services).

Reasons we share personal data
We share your personal data with your consent or to complete any transaction or provide any service you have requested or authorized. We may also share data with AquaRoutes-controlled subsidiaries,  vendors working on our behalf,  when required by law or to respond to legal process, to protect our customers, to maintain the security of our services and to protect the rights and property of AquaRoutes and its customers.

Cookies and similar technologies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our services perform, and fulfilling other legitimate purposes.  We may also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.

You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

Services provided by your organization—Notice to End Users
If you use an AquaRoutes service provided by an organization you are affiliated with, such as an employer, and you use your computer or phone to access that AquaRoutes service, that organization can:

• Control and administer your AquaRoutes service and service account at their discretion.
• If you lose your job with an organization that uses an AquaRoutes service, you will lose access to services and the content associated with those services, including those you acquired on your own behalf, if you used your work account to sign in to such services.

AquaRoutes services are intended for use by organizations, such as pool and spa service providers. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. When you use social features in AquaRoutes services, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the AquaRoutes service. AquaRoutes is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

When you use an AquaRoutes service provided by your organization, AquaRoutes’s processing of your personal data in connection with that service is governed by a contract between AquaRoutes and your organization. AquaRoutes processes your personal data to provide the service to your organization and you, and for AquaRoutes’s legitimate business operations related to providing the service as described in the Enterprise and developer services section. As mentioned above, if you have questions about AquaRoutes’s processing of your personal data in connection with providing services to your organization, please contact your organization. If you have questions about AquaRoutes’s legitimate business operations in connection with providing services to your organization, please contact AquaRoutes via the web at www.aquaroutes.com.

AquaRoutes Account
With an AquaRoutes account, you can sign in to AquaRoutes services.  The personal data associated with your AquaRoutes account includes credentials, name and contact data, payment data, device and usage data, your customer data and information about your customer activities. Signing in to your AquaRoutes account enables personalization and consistent experiences across services and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your AquaRoutes account, and may enable other features that become available in the future.